Privacy Policy

• Contact details (name, phone, email) for communication.
• Pickup and delivery addresses.
• Order details and specific instructions.
• SMS opt-in status, consent timestamp, and related delivery records when you choose text updates.
• Payment method and payment status. We currently accept cash at pickup or delivery.
• Anonymous website usage data, such as pages viewed, coupon actions, referral source, and campaign links.

• To perform our pickup, cleaning, and delivery services.
• To communicate regarding your order status.
• To improve our service quality and safety.
• To understand website traffic, pricing-page drop-off, and advertising performance.

We may share limited information with service providers that help us run BoBoClean, such as website hosting, data storage, payment processing, and SMS delivery. These providers may use the information only to provide services to BoBoClean. We do not sell your personal information.

SMS consent is optional and is used only for order-related messages, including order links, pickup updates, delivery updates, and customer support replies. Message frequency varies, usually 1-6 messages per active order plus support replies. Standard message and data rates may apply.

We may share limited information with messaging service providers only as needed to send messages, maintain delivery records, and manage messaging compliance.

We do not sell, rent, trade, share, transfer, or disclose your mobile number, SMS opt-in data, or SMS consent status to third parties or affiliates for marketing or promotional purposes.

Text STOP to cancel SMS messages or HELP for help. You can also call or text +1 (510) 599-4363 for support.

We implement reasonable security measures to protect your data. Access is limited to personnel who need it to fulfill your order.