Terms of Service

BoBoClean provides pickup, hand-cleaning, and delivery for eligible shoes in the Berkeley, CA service area. Cleaning results vary by material, age, stains, oxidation, prior treatments, and wear.

Customers are responsible for providing accurate contact details, address, access instructions, and safe pickup or drop-off locations. If we cannot access the location or reach you, we may reschedule.

Payment can be made online through Stripe or by cash at pickup or handoff. Orders marked unpaid remain payable after delivery.

If you opt in on the order form or start a support conversation by text, BoBoClean may send transactional text messages about your shoe cleaning order. Messages may include order confirmation links, pickup updates, delivery updates, payment reminders, and customer support replies. We do not use this opt-in for marketing texts.

• Message frequency varies by order, usually 1 to 6 messages per active order plus support replies.
• Standard message and data rates may apply.
• For help, reply HELP or contact +1 (855) 691-2737.
• To stop receiving SMS messages, reply STOP at any time.
• Carriers are not liable for delayed or undelivered messages.
• See our Privacy Policy.

SMS consent is optional and is not required to place an order.

Questions or order changes: text or call +1 (855) 691-2737.